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Futurist • Unlearner • Global Speaker
LEADERS AS
BROKERS OF HOPE
We all need HOPE in a time of crisis. But simplistic and overly optimistic hope is very dangerous.
Good leaders know how to offer realistic hope.
Take Home Value
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Understand WHY younger and older generations think and act differently.
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Know HOW to connect more appropriately to the underlying values that drive attitudes and behaviour of different generations.
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BE more confident in their approach to younger and older staff and customers.
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Have numerous, practical ideas of WHAT to do to improve inter-generational connections – specifically relating to people strategy, sales and marketing.
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Have the ability and resources to take generational understanding back to the office, and empower staff and leaders to understand and apply these insights.
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